Here are some of the current options for processing credit card payments.
Fees vary and availability to nonprofit groups vary. It is important to practice good cyber hygiene and develop protocols around who has access to accounts.
What Massachusetts Friends say about payment processing options:
- We use Zettle! It’s very easy to use and connects to your PayPal account. It takes all major credit cards, Venmo, and apple pay as well.
- We use a PayPal reader and it is still working fine.
- Several friends groups use a Square device, which is linked to a PayPal account, and report being pretty happy with it.
- We use a Square device, which is hooked up to a mini-iPad that stays at the circulation desk when we’re not actively using it. We sell a fair amount of merchandise year-round (shirts, tote bags, hats, etc) from lobby tables and are very grateful to the staff, all of whom wanted to learn how to use it. We’re happy with how it works at this point.
- We added Venmo to the payment options at our most recent book sale. Venmo requires no equipment and was a big hit, especially with our younger book buyers. Best of all, the administrative fee is lower than PayPal and credit card charges according to our treasurer. The library has added our Venmo QR code to all program posters & flyers and that's generating donations to the Friends.
- We use Square at our three large book sales each year so we purchased iPad holders and credit card readers for each of our cashier stations. Our customers love having the convenience. The iPads belong to the library, pop right into the holder, and have the app already loaded. We've been using this system for 4 or 5 years now. It has increased our sales and the fees are low compared to what we are earning. We usually take in about $8000 per sale just in CC sales. Well worth it.
- Based on the input from other Friends groups, we recently updated our card reader to Zettle. This is a PayPal product that accepts major cards, contactless, QR code and mobile payments, including Samsung Pay, Google Pay, and Apple Pay. We plan on using it at our upcoming book sale.
- The Friends of the Eastham Library offers membership renewal by PayPal or if at a book sale or in the library, members can join or renew using a credit card with our Square device. We primarily got the Square for merchandise and book sales.
- We promote it in our membership renewal letter, but are always surprised how few use PayPal.
- We use Zettle, just the basic reader. I didn’t spring the extra $50 for the docking station and I can’t say I miss it. The reader is small, portable and handy and I feel like the docking station would take away from the maneuverability. My volunteers and I all love it and find it very easy to set up and use. Zettle does not charge an extra fee on top of the PayPal fee.