What is membership and donor management software?
Membership and donor management software seeks to make the process of soliciting donors, processing payment, tracking fundraising easier and centralized. Most will have features that allow for managing donors or members, creating a profile of a donor/member with the ability to see their giving history. A dashboard to track fundraising efforts, send acknowledgements and appeal letters. Some will integrate with accounting software, payment processing, and email marketing.
Q: How long does it take to customize and get ready to launch the software?
A: One library took a year to launch.
Q: What are the costs associated with donor and membership software?
A: It varies. Friends reported costs between $400 to $1000. Little green light has a scale based on number of members.
Q: Who manages the software program you use for membership? Do you have a designated Tech person, or does the Membership chairperson manage it?
A: It varies across libraries. Some libraries report membership chair, treasurer, and president of the Board.