Design thinking is an approach to improving services and products through creative problem solving. This free toolkit from IDEO.org will guide you through user research and brainstorming so you can rapidly prototype a new program, service, or setup at your library.
Acumen and NovoEd offers free online courses for people who want to try their hand at human centered design (a.k.a. "design thinking"). If you time it right, you might be able to jump into "Design Kit: The Course for Human-Centered Design" - it's offered a few times a year.
There's a reason why we keep bringing this up! It's an easily digestible, quick read that explains the value of UX in the library world, encouraging librarians to begin designing spaces and services with their patrons and communities always kept in mind. The book is organized in a series of checklists and recommendations for improving specific checkpoints in your library - everything from your website to your building signage.
(For websites.) Usability guru Steve Krug's guide to understanding the principles of intuitive information design. Witty, practical, and filled with common sense. This is primarily about digital usability, but all the concepts are transferable.
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